Contact Broom Mill

Wed - 9am - 9pm Thurs - 9am - 8pm
Fri & Sat 9am - 5pm
Sun / Mon / Tue - Private Bookings Only

01740 654225

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Broom Mill Day Spa Booking Terms and Conditions

Booking Appointments

All treatments may be booked in advance through the Spa reception, direct line +01740 654225. You can also email the reception team to make an appointment info@broommilldayspa.co.uk The treatments you select are reserved for you with one of our professional therapists. We cannot reserve appointments guests without a credit card number at the time of booking.

For Salon only appointments we request that you arrive at least 15 minutes prior to your first treatment time in order to register. Please appreciate that late arrivals will not receive an extension of scheduled treatments.

Treatment packages and vouchers are non-refundable, non-transferable and non-exchangeable. A menu of Soup Of The Day or the spa day 3 course meal can be added on to treatments at time of booking subject to availability.

Private Party Bookings

As the comfort and experience of our guests is paramount, all party bookings (more than 6 people on Sun, Mon, Tues) are subject to availability.

Terms and conditions for group bookings are available on request.

Group bookings can be made during normal opening hours but we cannot guarantee exclusivity.

More details available on request.

Cancellation Policy

Cancellations made within less than 48 hours notice or failure to take up an appointment will result in the full treatment cost being charged. We offer our guests a reliable treatment schedule; therefore arriving late may limit your treatment time as your treatment will need to end on time to prevent inconvenience to the next guest and the same treatment price will apply. A non-refundable deposit of 50% is required for all advance bookings.

Please note a 48 hour Notice of Cancellation’ is required for all bookings to avoid being charged the full amount.

Reservations made within the 48 hour cancellation period will require full, non-refundable, payment at the time of booking.