*Guests for a full day are expected to arrive at 9am and depart at 5pm. If you are arriving later or departing earlier than these times, please let us know at time of booking.

*For spa day packages a three course lunch is provided at approximately 12.30pm. For evening spas, tea will be provided between 6.00 and 6.30pm approximately. Please let us know of any dietary requirements at time of booking.

*Broom Mill Day Spa is entirely non smoking, if you wish to smoke, an ashbin is provided outside.

* In order to create a peaceful environment, we politely request that you turn off your mobiles and keep noise levels to a minimum. Mobiles can be left behind reception if you are expecting a call.

* Gowns flip flops and towels are provided for Spa Day packages for use during the day, but we are happy for you to bring your own footwear, if flip flops are an issue.

* Our facilities are of mixed gender. You are expected to wear swim wear at all times.

* Please remember to drink plenty of water to re-hydrate yourself.

* There are certain medical conditions that would be preclude specific spa treatments. You are therefore required to fill in a questionnaire on arrival and we reserve the right to refuse treatment or to request a GP's letter.

* If you are not comfortable for any reason at all, at any time during your treatment, please inform your therapist immediately.

* It is our duty as a professional skin care therapists, to give you the advice and information that you need to help you achieve your skin care goals.

* As part of our professional service, your therapists will discuss follow up treatment and home care products and answer any queries that you might have.